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Advice T&C’s and GDPR

Privacy Policy & GDPR

SUMMARY - We will only use your data in respect of the quote or information you have asked for. We process your data under the ‘legitimate interest’ basis of GDPR to ensure our service, which is free to all users, is commercially viable. We may use your data to email or call in respect of your quote or requested information to seek your feedback on subsequently on any partner law firm to who we require to pass your date to. You may opt-out of receiving these emails or contact at any time.

To provide you with legal estimates and advice we will require disclose your personal information to third parties such as law firms who will contact you to provide you with legal advice and fee estimates as an when requested by you. Hayes Bower provide an online service to aid clients in obtaining advice, estimates and support form legal firms. Designed by © Hayes Bower (Helmar Bern Limited) 2018 – All legal work and Solicitors used and or work referred are Regulated and Authorised by the Law Society of Scotland in accordance with the Solicitors’ Code of Conduct and Scottish laws.

The Firm (Helmar Bern Limited) takes data protection seriously and safeguarding the privacy of the Website visitors is important to us. This privacy policy explains how we use any personal information we may collect when you visit the Website. It also explains our use of cookies and tells you how to contact us if you have any queries about how we use your personal information. In using the Website or by requesting contact through our contacts page for any of the specific services and service quote requests we offer through it you are indicating that you understand and accept that your personal information may be used by us in the manner described below. We are registered as a Data Controller with the Information Commissioner (ICO). Any information that we hold concerning you as an individual will be held and processed by us strictly in accordance with the provisions of the Data Protection Regulations. You may raise any query that you have with regard to your confidentiality, privacy and data protection with our Data Protection Officer at the address noted below. You also have the right to lodge a complaint with the ICO in the event that you believe we have mishandled your personal data. Please see the ICO’s website for details of their complaints handling process. https://ico.org.uk/for-the-public/.

This Privacy Policy only relates to the Website. Any links from the Website to other websites are provided merely for your convenience and do not imply endorsement by us of the content or provider or the way that your personal data is managed. Information collected and how we use it – When you access or sign up to any of the Firm’s services including newsletters, bulletins, competitions, webinars, fee estimates or for contact by any specialist third part etc., we may collect and process personal information such as your name, address, telephone number, email address, IP address and other information relating to you.

We will store and use your personal information for purposes such as administering and maintaining our relationship with you; providing services or information requested by you; providing you with further information about our products and services; and for auditing usage of the Website. Further more as an introducer or professional services if you have requested more information we shall share your details with third party legal firms who you may wish to use. Your information will not normally be disclosed to third parties except where that is necessary for fulfilment of our obligations and in fulfilment of your request or where we are obliged or permitted to do so by law.

The Firm does not use any web intelligence software or collect any personal data about users of the Website other than aggregated data which is used to help the Firm improve the quality of the Website.

Marketing – Occasionally we may contact you or you will be contacted by a third party law firm or professional services company if you have requested further information. If you prefer not to receive such promotional material, please notify us. Use of your information outside the European Union – In order to provide you with requested products and services we may need to transfer your personal information to service partners based in countries outside the European Economic Area (EEA). This does not diminish your rights. The Firm will take all reasonable steps necessary to ensure that any personal information transferred outside the EEA will be treated securely and in accordance with this Privacy Policy. Security – The Firm has policies and technical measures in place to safeguard and protect your personal information against unauthorised access, accidental loss, improper use and disclosure. However, the internet is not completely secure and though we will do our best to protect your personal information the transmission of your data to us is done so at your own risk.

How we use cookies – Cookies Policy Like many other websites, our website uses cookies. One of the reasons we use cookies is to help us review how customers use our site and the success of our marketing campaigns. This means we can make informed decisions about improvements to the site and get a good understanding of the kind of content our customers like to access. Cookies are small text files placed on your computer when you visit our site. While they allow us to see patterns in customer behaviour, they do not allow us to identify you specifically. When you visit our site, you will be briefly informed of what cookies are and how you can manage them. You will also be made aware that if you continue to use the site you are agreeing to the use of cookies. If you choose to disable the cookies, the majority of the site will work as normal. However without information on how people use our site, it is harder for us to make improvements and tailor our service to your needs. The Cookies That We Use – These cookies are essential for the website to function and will be set regardless of whether you allow other cookies. These cookies are not stored on your computer and will be deleted when you close your web browser.

How To Delete Cookies If you don’t want us to use cookies when you use our website, you can adjust your internet browser settings not to accept cookies. Your web browser’s help function should tell you how to do this. Alternatively, you can find information about how to do this for all the commonly used internet browsers on the website: http://www.aboutcookies.org/default.aspx. This website will also explain how you can delete cookies which are already stored on your device. You will have been asked to consent to our use of cookies when you first visited our website.

Updated May 2018.

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